Frequently Asked Questions

What is Shivom Bliss?

Shivom Bliss is a holistic wellness brand dedicated to enhancing your spiritual journey. We offer a curated selection of puja products, yoga essentials, meditation aids, and aromatherapy solutions designed to promote well-being and mindfulness.

How can I place an order on Shivom Bliss?

You can easily place an order through our website by selecting your desired products and following the checkout process. If you encounter any issues, feel free to contact our customer support for assistance.

Where does Shivom Bliss deliver its products?

We deliver our products worldwide, covering a wide range of locations. Domestic orders typically arrive within 2-5 business days, while international orders may take 4-7 business days.

How do I track my order?

Once your order has shipped, you will receive an email with tracking information. You can also track your order through the "Order History" section on our website.

What payment methods does Shivom Bliss accept?

We accept various payment options including credit cards (Visa, MasterCard, American Express), debit cards, net banking for domestic accounts, and digital wallets like Google Pay, Apple Pay, Zelle. PayPal is also available for international transactions.

Can I return or replace an item?

If you receive a damaged or incorrect product, you can request a replacement within 14 days of receipt. For returns, items must be in their original condition.

How can I contact customer support?

You can reach our customer support team via email at customercare@shivombliss.com or by calling +1(732-688-8085). We are here to assist you!

Can I cancel my order? 

Yes, you can cancel your order as long as it has not yet been dispatched. Please contact us as soon as possible to initiate the cancellation process.

How long does it take to process a cancellation? 

Cancellation requests are processed immediately; however, it may take 4-5 working days for the refund to reflect in your bank account. If you have any other questions that are not covered here, please feel free to reach out to us directly! We’re here to help you on your spiritual journey with Shivom Bliss.